999bdt Privacy Policy

Section 1

Introduction

999bdt ("we", "us", "platform") is a trusted online gaming platform in Bangladesh. When you register, play, or use our services on 999bdt, we collect certain personal information. This privacy policy explains what types of information we collect, why we collect it, how we use it, and how we keep it secure.

This policy applies to both the 999bdt website and its mobile version. Please read this policy carefully before using the platform. By using our services, you are agreeing to the terms of this policy.

For any questions about our privacy policy, please contact our support team.

Section 2

What Information We Collect

999bdt may collect the following types of information:

2.1 Information You Provide Directly

When you create an account on 999bdt or use our services, we collect the following information:

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

Section 3

Why We Use This Information

999bdt uses collected information for the following legitimate purposes:

3.1 Service Delivery and Operations

We use your information to create and manage your account, to process deposit and withdrawal transactions, and to provide gaming services without interruption.

3.2 Identity Verification and Security

It is our responsibility to confirm the validity of each account and to prevent unauthorized access. Using your information, we:

3.3 Customer Support

When providing support through 24/7 live chat, we use your account information to resolve issues quickly and effectively.

3.4 Promotional Communications

With your consent, we may inform you about bonus offers, tournament updates, and special promotions. You will have the option to opt out of these communications at any time.

3.5 Platform Improvement

By analyzing user behavior, we improve our gaming experience, website functionality, and overall service quality.

Section 4

Cookie Policy

999bdt uses cookies and similar technologies to ensure platform functionality and to improve your experience.

4.1 Essential Cookies

These cookies are essential for the website to function properly. They are active during login session maintenance, security verification, and payment processing.

4.2 Analytics Cookies

These cookies are used to understand which pages are most visited, where users encounter difficulties, and overall platform performance. This information is completely anonymous.

4.3 Preference Cookies

These cookies are used to store your language preferences, session settings, and personalized experience data.

You can manage cookies from your browser settings. However, disabling cookies may limit some platform functionality.

Section 5

Information Disclosure and Sharing Policy

999bdt never sells your personal information or shares it with unauthorized third parties. Information may be disclosed in the following limited circumstances:

5.1 Service Providers

Only the necessary information is shared with trusted partners engaged for payment processing (bKash, Nagad, Rocket), game software providers, and technology support. These partners are bound to comply with our privacy standards.

5.2 Legal Obligations

If we are required to disclose information due to a court order, government directive, or legal requirement, we will do so. In such cases, we always provide only the minimum information necessary.

5.3 Fraud Prevention

If clear evidence of money laundering or fraud is found, information may be provided to the relevant authorities.

5.4 Business Changes

In the event of a company merger or acquisition, your information may be transferred. In such cases, we will notify you in advance and your information will continue to be handled according to the same privacy standards.

Section 6

How We Keep Your Information Secure

To ensure the security of your information, 999bdt has implemented industry-standard technical and procedural safeguards:

However, no digital system is completely secure. We therefore ask you to use a strong password and not to share your login details with anyone else.

Section 7

Your Rights Regarding Your Information

As a 999bdt user, you have the following rights over your own information:

7.1 Right to Access Your Information

You can find out at any time what information we have collected about you. To do so, please contact our support team.

7.2 Right to Correct Your Information

If any of your information is incorrect, you can request a correction. Keeping your account updated with accurate information is important for both of us.

7.3 Right to Delete Your Information

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specific period due to legal obligations, ongoing disputes, or security considerations.

7.4 Right to Withdraw Consent

You may withdraw your consent for promotional communications at any time. This can be done through your account settings or via live chat.

7.5 Right to Close Your Account

You may request to close your 999bdt account at any time. Even after account closure, some records may be retained as required by law.

Section 8

How Long We Keep Your Information

999bdt retains collected information only for as long as necessary. The retention period depends on the type of information and legal requirements:

• Active account information: for as long as the account remains active
• Transaction records: for the period prescribed by applicable financial regulations in Bangladesh
• KYC (identity verification) documents: in accordance with relevant regulatory rules
• Customer support conversations: for up to two years
• Cookie and session data: deleted in most cases as soon as the session ends

Once the specified period has passed, information is securely deleted or fully anonymised.

Section 9

Policy on Minors

999bdt provides services only to users aged 21 or above. We do not intentionally collect any personal information from minors.

We conduct an age verification process at the time of account registration. If any user creates an account by providing false age information, their account will be closed immediately and the related information will be deleted.

If you have reason to believe that a minor is using 999bdt, please notify our support team.

Section 10

Privacy Policy Updates

999bdt may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:

If you continue using the platform after a revised policy has been published, it will be assumed that you have agreed to the new policy. So please visit this page regularly.

Section 11

Privacy Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our team is able to provide support in Bengali and is ready to respond promptly to all your privacy-related matters.